Agreement
These terms govern your use of theflavorchapter.com and any purchase you make from it. By placing an order you accept them. The site is operated by The Flavor Chapter, [ADD YOUR FULL STREET ADDRESS HERE], Kolkata, West Bengal, India. GSTIN 19BIDPB3848R1ZP.
Products
We make homemade pickles and candies in small batches. Because they are handmade with seasonal produce, colour, texture and intensity of flavour vary slightly from batch to batch. This is normal and is not a defect.
Product photographs are representative. The jar you receive may differ slightly in appearance.
Food safety and allergens
Our products contain mustard oil and mustard seeds, and are prepared in a kitchen that also handles other spices and ingredients. If you have a food allergy, read the ingredient list on each product page before ordering. If you are unsure, write to us before you buy.
All products carry a best-before date. Store as directed on the label and on the product page.
Pricing
All prices are in Indian Rupees and include applicable taxes unless stated otherwise. Shipping charges, where they apply, are shown separately at checkout before you pay.
We may change prices at any time. The price that applies to your order is the one shown when you complete checkout.
Orders
Your order is an offer to buy. We accept it when we confirm dispatch. We may decline or cancel an order if an item is out of stock, if the price was listed in error, if we cannot deliver to your PIN code, or if we suspect fraud. If we cancel after taking payment, we refund you in full.
Payment
Payment is taken through a third-party payment gateway. We do not store your card or banking details. Your order is processed once we receive confirmation that payment has succeeded.
Delivery, cancellation and refunds
These are covered in our Shipping & Delivery Policy and Refund & Cancellation Policy, which form part of these terms.
Your account
If you create an account you are responsible for keeping your password confidential and for activity that happens under it. Tell us immediately if you think someone else has access.
Acceptable use
Do not use this site to break the law, to interfere with its operation, to scrape it systematically, or to attempt unauthorised access to any part of it.
Intellectual property
The text, photographs, logo and design on this site belong to The Flavor Chapter and may not be reproduced without written permission.
Liability
To the extent permitted by law, our liability for any order is limited to the amount you paid for that order. We are not liable for indirect or consequential loss. Nothing here limits liability that cannot be limited under Indian law.
Governing law
These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts of Kolkata, West Bengal.